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Alexa is a revolutionary digital assistant that has made lives easier with its voice recognition and device connectivity capabilities. It can control various smart devices like lights, thermostats, and even the TV. However, sometimes the Alexa app fails to detect or show these devices that are linked to your account, causing inconvenience and irritation.
Possible reasons for Alexa app not showing devices:
1. Connectivity issues: Sometimes the Alexa app cannot detect the devices linked to your account due to connectivity issues.
2. Outdated Alexa app: An outdated Alexa app can create glitches, and the app may not function correctly.
3. Unresponsive/Inactive device: Your smart device may not respond due to issues with connectivity or power.
4. Account malfunctions: If there are issues with your Amazon account, then it may prevent Alexa from detecting your devices.
Solutions for Alexa app not showing devices:
1. Check your internet connection: Ensure that your internet connection is stable and functioning correctly.
2. Update the Alexa app: Always ensure that your Alexa app is updated to the latest version to avoid glitches.
3. Check the device connection: Verify that the device is powered up and has a stable connection to the internet.
4. Re-link the device to Alexa: Try removing the device from the Alexa app, then re-adding it by following the device setup instructions.
5. Reset devices and Alexa app: Try resetting the devices and the Alexa app to factory settings and set them up again.
Conclusion:
The Alexa app not showing devices is a frustrating issue, which can hinder user experience with the digital assistant. The above-listed solutions can help solve the issue, but if the problem persists, reach out to Amazon customer support. They can help diagnose the problem and guide you with step-by-step solutions until the issue is resolved. Follow the above steps, keep the Alexa app updated, and enjoy the convenience of having control over your smart devices with Alexa.