[Solved] fitbit app not showing heart rate

Fitbit is a popular fitness tracker that helps people keep track of their daily activity levels, heart rate, and much more. It helps people stay motivated and reach their fitness goals. However, some users have reported that the app is not showing their heart rate. There could be many reasons why the Fitbit app is not showing heart rate, and it can be frustrating for those who are looking to track this important metric. In this article, we will explore some possible reasons why the Fitbit app is not showing heart rate and provide solutions for these issues.

Possible Reasons:

There are several reasons why the Fitbit app may not be showing heart rate. Firstly, some users may be wearing their Fitbit device too loose or tight, which can interfere with the sensors’ ability to accurately measure the heart rate. Additionally, some users may be experiencing technical glitches with the device itself, such as low battery life, outdated software, or connectivity issues. Other factors such as body hair, sweating or tattoos can also interfere with accurate measurement of heart rate.


If you’re experiencing issues with your Fitbit app not showing heart rate, there are a few things you can try to troubleshoot the issue. Firstly, make sure that the Fitbit device is worn correctly and sits snugly on the wrist. It is also important to keep the sensors clean and free from any dirt or debris. If the issue persists, try restarting the device and making sure that it is up to date with the latest software. Make sure that the device is in sync with the app and that it has a strong and stable Bluetooth or wireless connection to your phone or computer. If none of these solutions work, it may be time to contact the manufacturer or seek help from technical support.


Tracking your heart rate is an essential part of maintaining a healthy lifestyle, and the Fitbit app is a powerful tool for doing so. However, technical issues can cause frustration and confusion for users, especially if the app is not showing heart rate information. Luckily, there are several solutions to this problem, such as ensuring proper wear and cleaning of the device, restarting the device, and syncing the device with the latest software. By taking these steps, users can get back on track with their physical fitness goals and take advantage of all that their Fitbit device has to offer.

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