[Solved] netflix app not working on samsung tv

Netflix is one of the most popular streaming platforms around the world, providing its customers with access to a vast library of movies and TV shows. However, the Netflix app may not work properly on Samsung TVs, leaving the viewer frustrated. If you are experiencing issues with the Netflix app not working on your Samsung TV, you are not alone. In this blog post, we will explore possible reasons why this happens, solutions to fix it and reach an ultimate conclusion.

Possible reasons

The first and foremost reason why the Netflix app may not work on your Samsung TV is due to network connectivity issues. If your Samsung TV is not properly connected to the internet or the signal is weak, Netflix will not be able to connect to the server and load the content. Other reasons could include a corrupted app, outdated firmware, or issues with the TV’s software.


1. Check your internet connection – Start with checking your internet connection. Ensure that your Samsung TV is connected to the internet and the signal is strong. You may also try resetting your Wi-Fi router.

2. Update the firmware – If your Samsung TV’s firmware is outdated, it may have compatibility issues with the Netflix app. Go to the settings menu and check for any available firmware updates.

3. Reinstall the Netflix app – Sometimes the Netflix app may get corrupted, causing it not to work properly. Try uninstalling and reinstalling the app to fix the issue.

4. Reset the TV to factory settings – If none of the above solutions work, try resetting your Samsung TV to its factory settings. This will erase all settings including your Netflix app. After resetting, install the app again and check if it’s working correctly.


Experiencing problems with the Netflix app not working on Samsung TVs can be frustrating. However, there are possible solutions to fix the issue. Ensure that your TV is properly connected to the internet, update the firmware, reinstall the app, and reset the TV to its factory settings if necessary. Ultimately, with patience and perseverance, you should be able to resolve the problem and continue enjoying your favorite Netflix content.

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